BOOST your CT routine

Because responsibility deserves reliable support.

When it comes to everyday CT operations, the system isn’t the only thing that matters. The service behind it is just as important.
At ulrich medical, we provide personal, responsive, solution-focused support to keep your daily CT operations running smoothly.

Dedicated points of contact
Reminders for technical safety checks (TSC) and maintenance
Fast support in case of technical issues and questions about using your system
Highly qualified factory service team for technical and application support

Factory service you can rely on for your daily CT operations.¹

Installation planning and implementation

Verification of installation requirements
Installation planning and setup, and user training
Optional configuration of SYNCopen and RIS/PACS interfaces

Application support

Post-installation training
Customized training sessions
Immediate assistance
Step-by-step tutorials

Remote service and direct support

Fast, hassle-free support from product specialists

On-site service

Repair service
Equipment maintenance
Technical safety check (TSC)
Software and hardware upgrades and software maintenance

Tiered service agreements for planned services

uCare
uCare Advanced
uCare+

For years, ulrich medical has consistently achieved excellent results in our service provider evaluations. A quality score of 96%, along with top ratings for service and response times, demonstrates the reliability and expertise of their technical service team. Inquiries are handled promptly and efficiently, with a focus on finding solutions. What stands out most is the personal attention and dependable service.

Dr. Marko Frings, Radiologist and Site Director, Dortmund City Center, Medical Care Center Prof. Dr. Uhlenbrock und Partner

Customer satisfaction isn’t just a feeling. It’s a measurable part of our commitment to quality¹

Name: CT motion
Brand: ulrich medical
Availability: InStock

Whether you need maintenance, repairs, application support, or a service agreement, ulrich medical is here for you with personalized support to help your team work safely and efficiently every day.

82 %

Phone support by our service hotline

> 80

NPS² Customer satisfaction

> 95 %

First-time fix rate

24 h

Response time for equipment issues: typically within 24 hours

CT motion^TM SPICY

Made for people who want to make a difference.

More about CT motion SPICY

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BOOST your CT routine - with CT motion SPICY.

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BOOST your CT routine

Optimize your CT routine with CT motion SPICY

Learn how you can specifically leverage opportunities in four key areas.

Sustainability
Contrast Media Efficiency
Service Reliability
Patient Safety

All topics at a glance

Sustainability in everyday CT practice

Because reducing waste really makes a difference.

With CT motion SPICY, you can reduce waste volume by up to 69% compared to a competing product with a 24-hour multi-use system.

Learn more

Efficient contrast media administration in CT

Because every minute counts in everyday CT practice.

The multi-contrast media management of the CT motion SPICY enables time-saving, efficient, and flexible processes – without changing the 24-hour pump tubing.

Learn more

Sources:

1

The figures provided apply exclusively to the German market.

2

The Net Promoter Score (NPS) is a metric used to measure customer satisfaction and willingness to recommend a company
(scale: −100 to +100). An NPS above 0 is considered good, above 20 very good, above 50 excellent, and above 80 outstanding.

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What we stand for

"Made in Germany"

We build on our company headquarters and location in Ulm, where we develop and manufacture. This is true literally, because we are continually investing here – not only in our infrastructure, but also in the people who make the company what it is.

From Ulm to the world

Quality

We develop and manufacture under one roof. This allows us to work hand in hand and in close proximity when it comes to optimizing products and processes. We ensure the high quality of our products and services by means of efficient quality management.

Our quality promise

Over 110 years of experience

Since 1912, we have continuously set milestones in the innovation, quality and safety of our medical devices. This is something we are proud of! But we don’t rest on our laurels. Instead, we are constantly developing our medical technology products.

How it all started

Ability to deliver

You can rely on a stable, predictable and safe procedure with our medical technology products. As your long-term partner, we have invested in our manufacturing capacities in Germany and expanded our product portfolio with high-performance cooperation partners.

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